DELIVERY INFORMATION

Orders received by noon, Monday to Friday, are processed the same day.

You have the option for 1st or 2nd Class delivery by Royal Mail at the checkout.

Any orders received over the weekend will be processed on Monday.

RETURNS

Returns are accepted if the product is faulty or you do not receive the design ordered.  In this instance, you can return the product to us, in its original packaging, and you will receive a credit for the postage.  Alternatively, you can contact us directly to arrange a courier collection if you are a trade customer.

If you wish to return for any other reason, this is acceptable as long as we receive the goods (in a fully re-saleable condition and in the original packaging) within 14 days of your delivery.  In this instance, Dialectable will not cover the cost of postage and advise you retain appropriate proof of postage.

ACCEPTED PAYMENT METHODS

Credit card / Debit card via WorldPay